Correct installation and after sales support is very important to John Morris Scientific. Every product we sell is electrically tested upon receipt and again prior to being dispatched, where it can then be professionally installed by our factory trained technicians.
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Service Facilities
Each of our State offices feature Comprehensive electronic and mechanical service and test facilities. Service Facilities include:
- NATA Registered Pipette Verification Laboratory
- State of the Art Mechanical and Electronics Workshops
- Clean-Room Facilities for Vacuum Servicing
- MKS Gas Flow and Pressure Calibration with NIST Traceable Standard
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Pipette Calibration Laboratory
John Morris Scientific offers pipette recalibration and service across the entire Gilson pipette range. Our Pipette Laboratory is NATA certified and registered, meaning all pipettes serviced at JMS are guaranteed to the highest standard.
Before sending your pipette in for service please download and complete our
Pipette Service Request & Decontamination (AUS).
Pipette Service Request & Decontamination (NZ)..
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Service Contracts
John Morris Scientific offers 4 comprehensive service plans to ensure the longevity, accuracy, and maintenance of your instrument throughout its life:
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Australia Wide Service
Not all scientific equipment requires a comprehensive maintenance schedule. However with offices located throughout Australia, and a team of 13 dedicated service technicians, you can rest assured that even from the most remote locations we will still be able to arrange for your investment to receive the highest level of care.
Click Here to see a list of JMS Office Locations
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Service Plus Solutions
Our facilities, expertise and service will ensure your equipment is operating and installed correctly and you the user is fully conversant in the correct operation and routine maintenance of your instrument.
If you require any more information regarding the level of service John Morris Scientific can offer you, please contact our Service Department for more information
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 Instrument Repair Form |
To log a service call, please fill out this form and email it to serviceops@johnmorris.com.au or fax it to (02) 9417 8855
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