Overview Extensive Coverage Service Options  Service Agreements Pipette Calibration Installation - Customisation Specialised Expertise

Service Agreements

John Morris Scientific provides a choice of Service Agreements to suit your individual requirements.

Routine Preventative Maintenance + Breakdown Service + Parts
  • Unlimited breakdown service (includes labour costs)
  • Spare parts at no additional charge in the event of breakdown
  • Priority service - maximum 24 hour response time 24 hour (Metro areas)
  • Routinely scheduled Preventative Maintenance to ensure longevity of equipment
Routine Preventative Maintenance + Breakdown Service
  • Unlimited breakdown service (includes labour costs)
  • 15% discount on spare parts in the event of breakdown
  • Priority service - maximum 24 hour response time 24 hour (Metro areas)
  • Routinely scheduled Preventative Maintenance to ensure longevity of equipment
Routine Preventative Maintenance
  • 15% discount on spare parts in the event of breakdown
  • Routinely scheduled Preventative Maintenance to ensure longevity of equipment

Routine Preventative Maintenance

Regular maintenance maximises your equipment’s reliability, improves longevity plus minimises costly
interruptions to your operations.

During a Preventative Maintenance check-up, our team of engineers will:

  • Exchange wear and tear components or maintenance kits where stated
  • Lubricate, perform minor repairs and cleaning tasks where specified
  • Conduct mechanical and electrical safety testing
  • Install recommended manufacturer software
  • Calibrate and validation where applicable
  • Ensure equipment operates to factory specification
  • Instruct user training and provide technical support where applicable